Terms & Conditions

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Terms & Conditions

Terms & Conditions

Full Definition of Terms & Conditions

In the event of any discrepancy between Vdub Adventures and the hirer these and any other Vdub Adventures literature, the provisions of these Terms and Conditions apply. By hiring one of our campervans, you are effectively accepting these terms and conditions.

‘Vdub Adventures’ means Vdub Adventures owned by Graeme Smith sole trader, 43 Albury Gardens

‘DRIVER / HIRER’ means the person(s) nominated as the driver(s) under the RENTAL AGREEMENT.

‘CAMPER /VAN’ means the vehicle under hire as described under the heading ‘Vehicle Details’ under the ‘Rental Agreement’ and includes tyres, tools, accessories, living equipment and any other special equipment, documents relating to the vehicle and any replacement or substitute vehicle provided by Vdub Adventures.

‘RENTAL AGREEMENT’ means the document read and signed by the hirer on collection and return of the vehicle. It includes details of ‘Customer’, ‘Vehicle Details’, ‘Rental Period’, Departure Checklist’.



Please note, we do not accept American Express. Pay your deposit, which is £250. You can pay this by bank transfer (details on the booking form) or by card over the phone or paypal. When you pay the balance of your hire fee, your card details act as security in the event of damage sustained on hire

  • The remainder of your hire fee will be due no later than 3 weeks prior to your hire date.
  • -Vehicles will not be released without full payment being received.
  • Vehicles will not be released without 2 forms of valid photo identification and funds for deposits being available on collection. We also require a DVLA Driver check code The vehicle will not be released until deposit is paid. One security deposit payment (standard excess) is payable by credit or debit card only on collection. This covers part of insurance excess, security deposit and cleaning deposit.



  • ‘Hire Period’ refers to the dates agreed in the Rental Agreement.
  • Rental is charged on a per day basis.
  • Minimum rental is 3 days
  • collection/ drop off- times 8>9 am 12.30 13:30 16:30 >24.00 week days 10> 24.00 on weekends Collection / Return times to agreed at time of booking.
  • Vdub Adventures. reserves the right to increase the minimum rental period for certain events.



    • VAT
    • Unlimited Mileage
    • Kitchen Kit
    • Fully Comprehensive Insurance for one named driver aged 21 – 69 and holding a full driving licence for more than 2 years*
    • Full Breakdown & Roadside Assistance**

*excluding any insurance loading, extra charges may be incurred if the driver to be insured has a traffic conviction, holds a driving licence from a non-EU country or is in an occupation which is deemed high risk. These charges will be passed onto the customer. Any call out charges necessitated by the client through operator error, e.g. a flat vehicle battery etc will be the responsibility of the client.



Driver(s) must be aged over 21 years to 74



  • Driver(s) must hold a valid full driving licence for at least 24 months.
  • All drivers must be present for collection of the motorhome. No exceptions can be made.
  • On the day of your hire collection, please provide all the necessary documentation for your insurance cover (your licence photocard, Passport & a utility bill to confirm your address).We also require a DVLA Driver check code If you have a Northern Ireland driving licence, we require both the photocard and the paper counterpart.
  • You must declare at the time of booking if there are any endorsements on your driving licence. We may not be able to provide cover for some endorsements. Charges apply for penalty points. Failure to declare an accident or driving conviction invalidates insurance.
  • Drivers holding only an automatic driving licence are not permitted to drive any of our campervans.
  • Should any driver fail to present all of the correct documentation and identification on collection of the vehicle or the documentation does not meet the driver requirements set out in the terms and conditions, then Vdub Adventures will be unable to release the vehicle. No refunds will be given.



Fully comprehensive insurance is provided by Vdub Adventures through our insurers to the driver(s) named on the rental agreement. The vehicle is insured for damage to the vehicle and the property of a third party but does not include any personal insurance for the customer including death or bodily injury or passengers to the driver nor does it cover any personal possessions.

The hire rate quoted includes a standard excess and will be quoted on booking.
Only persons named on the Rental Agreement are insured to drive the vehicle.



  • Insurance for an additional driver is charged additionally per day. Only one additional driver is permitted.
  • Insurance for driver(s) aged over 21 years to 24 years is charged additionally per day.
  • Insurance for driver(s) aged over 70 years to 74 years is charged additionally per day.
  • Additional insurance charges may apply if the hirer has an occupation that is deemed to be high risk.
  • Additional insurance charges may apply if the hirer holds a non-EU driving licence.


  • The theft of a camper will not be covered by insurance if the ignition keys are left in or on the vehicle whilst unoccupied and the hirer shall be held fully responsible for a replacement vehicle.
  • Please note that no insurance is offered for damage to the pop up roof of any vehicle and any damage is deemed as gross negligence. Therefore the hirer accepts full liability for these which is in addition to the standard excess of the vehicle should that apply.
  • Windscreen, mirrors and/or tyre damage is not covered by the standard vehicle insurance
  • Please note Vdub Adventures do not accept liability for injury, loss, death that might incurred to anyone in the camper or customer hiring the camper or using any equipment. Vdub Adventures do not take any responsibility in the event of any accidents or any fault of any equipment when out on hire.
  • No other hire insurance is acceptable for the rental of a Vdub Adventures camper.



Pay your deposit, which is £250. You can pay this by bank transfer (details on the booking form) or by card over the phone or paypal. When you pay the balance of your hire fee, your card details act as security in the event of damage sustained on hire.

Damage - Charged at actual cost of repair plus an appropriate labour charge to arrange the repair – receipt for repair will be available on request. If this involves an insurance claim, the excess will be payable, plus a labour charge to administrate and arrange the claim. Typically, this will involve you describing the incident while we make the claim. Taking the vehicle for inspection to repair body shops, Taking the vehicle back to base. Booking it in then taking it back for repair, and having it off the road for the duration of the repair. This all takes time and needs to be covered, but we will be as fair as we can.

please take care of everything, and treat it as you would your own belongings. Please be honest if you damage the van, we understand accidents happen, so please make it easier on everyone and don't try to wriggle out of your responsibility.

This security deposit will be used to fund any loss or damage what so ever to equipment, fixtures, fittings, windows, cleaning fees, tyres or negligent damage to the vehicle.

The security deposit will be used to fund any cleaning fees, the damage administration fee, road traffic violation administration fees.

  • The hirer agrees to pay Vdub Adventures any additional costs over and above the security deposit value should damages exceed the security deposit value within 28 days of your hire.
  • The hirer irrevocably authorises Vdub Adventures to deduct from the security deposit any amounts due to Vdub Adventures arising out of this agreement.
  • The security deposit does not cover cost for replacement or repair of aerials, glass, wheels, roof, underside of vehicle, windscreen, wing mirror, tyre damage or incorrect refuelling (eg: putting petrol into diesel tank) for which the hirer is responsible.
  • “Vdub Adventures reserves the right to increase the security deposit for specific events eg: festivals or rallies.

A cleaning fee of £60 / will be charged against the deposit if the vehicle is not returned with the interior in a clean condition.

7. The COLLISION DAMAGE WAIVER (CDW) is an optional charge that reduces the insurance excess.

  • Purchase of the CDW reduces the standard excess. Give us a phone to find current price.
  • Once an accident has occurred, CDW cannot be restarted and standard insurance terms will apply.


Other hireable extras available for the duration of hirers’ stay in a Vdub Adventures include:

  • Towel & Bedding (duvet, pillow, covers)
  • Outdoor Table
  • Outdoor Chair
  • Child seats
  • Satellite Navigation (GPS)
  • Awning
  • Bike Rack
  • Please see booking form for prices.

A camping gas canister will be included in the rental and provided on collection. Only customers who have pre-paid for gas will receive a full canister of camping gas. Additional gas purchased throughout the rental period is at the customers own expense.



Collection and return of the CAMPER is to agreed location specified at time of booking as set out under ‘hire period’ in the rental agreement.

Other collection / return locations requests will be considered on request, charges may apply.

Collection –Please allow 30 mins to complete the documentation, collection and demonstration of vehicle. Vehicle will be handed over in a clean condition and in sound working order in accordance with the ‘Vehicle Condition Report (VCR)’.

All drivers must be present on collection of the motorhome and must present their full valid driving licence, passport, dvla coad and a utility bill to confirm your address. Photocopies will not be accepted.

Late Return – We must be notified immediately to prevent any prosecution for driver(s) driving whilst uninsured. Late returns will be charged at one day’s rental cost regardless of circumstances.


10a. CANCELLATION BY Vdub Adventures

Vdub Adventures reserve the right to cancel a reservation before or at the proposed commencement of hire as follows:

  • If Named Driving Licence is not produced or valid in accordance with stated conditions.
  • Hirer fails to provide funds for security deposit payment (standard excess) by credit card or debit card.
  • Over occupancy of vehicle in accordance with the provision of seatbelts.
  • The Address on driving licence does not match billing address. Additional proof of id is required
  • Hirer does not provide a valid passport and driving licence as proof of ID.
  • Due to operational issues affecting rental fleet.
  • Hirer is in breach of any term in this agreement.
  • The hirer obtained the vehicle through fraud or misrepresentation.
  • If any statement, representation or warranty made by the hirer in respect to himself or additional drivers is incorrect.
  • The vehicle appears to be abandoned.
  • The vehicle is not returned at the agreed date or if we believe the vehicle will not be returned on the agreed return date.
  • Vdub Adventures considers on reasonable ground that the safety of passengers or the vehicle is in danger. The hirer understands that in the event of such termination or repossession that the hirer has no right to a refund or any part of the rental charges or the security deposit.
  • Vdub Adventures liability is limited to the refunds of all monies paid by the hirer. No compensation is available for additional arrangements booked by hirer (eg: flights, concert tickets).
  • Vdub Adventures reserve the right to amend our cancellation policy for certain events.
  • Fault with Van

Vdub Adventures reserve the right to refuse to hire to any person, without stating cause.


In the event of a cancellation by the hirer the following charges shall be incurred:

  • 3 weeks prior to rental to no show: 100% of total hire charge and deposit will be retained.
  • 6 weeks to 4 weeks prior to rental: 70% of deposit will be retained.
  • More than 6 weeks prior to rental: 40% of deposit will be retained.

Customers are advised to check their own travel insurance policy in the event of a cancellation by the hirer.



Vdub Adventures will carry out a full pre-rental inspection of the vehicle before the commencement of hire. At collection, the hirer will be demonstrated the vehicle and shown how each system works. Should an onboard system fail during the hire, Vdub Adventures will make every effort to remedy the fault whilst you are out on rental but in some circumstances, this may not be possible. Vdub Adventures cannot be held responsible and will not refund any monies should a loss of service be encountered nor have any obligation to provide a replacement vehicle. In the case of winter hire, Vdub Adventures cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.


Smoking is not permitted in any Camper vehicle. We reserves the right to impose additional cleaning charges should smoke be detected in the vehicle.



We must be notified if planning travel to Mainland Europe as there is an additional charge for European cover,



The hirer will take all reasonable steps to properly maintain the vehicle on hire including checking oil and coolant levels, tyre pressures.

The hirer acknowledges that Vdub Adventures will reimburse me for expenditure £50 reasonably incurred in rectifying any mechanical failure. Valid receipts must be provided for reimbursement.

The hirer will be liable for any costs associated with the incorrect use of fuel. All our Campers vehicles run on diesel.

24 hour Roadside Assistance is provided under the hire contract




In the event of any accident, loss or damage arising out of the use of vehicle including damage to a third party vehicle, the hirer will Notify Vdub Adventures within 24 hours of the event and:

  • Obtain the names and address of third parties and any witnesses and report the event to the nearest police station
  • Complete the incident reporting form supplied in the vehicle
  • Assist Vdub Adventures in handling any claim arising from the event
  • Acknowledge that the excess or other amount due in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period, regardless of which party is at fault.
  • Accept that no security deposit/excess will be refunded until the claim is settled,


Driver(s) are personally liable for all legal penalties and fees pertaining to any traffic violation infringements under the current Road Traffic Legislation applicable in the United Kingdom including Northern Ireland and the Republic of Ireland.



The company’s camper van rental agreement/T&C’s is the sole contract for hiring the vehicle between Vdub Adventures and the hirer(s), driver(s) and/or passenger(s).

  • The Vdub Adventures takes no responsibility for any delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom.
  • No refunds are payable on accommodation or if the Campers not available
  • These conditions cannot be varied or altered or waived by any employee or representative of Vdub Adventures or by anyone providing services or facilities.
  • The company cannot be bound by any representative or statement unless it is confirmed in writing by Vdub Adventures management.

For more information please call on 07740 778818 or send us an email at info@vdub-adventures.co.uk